Shipping Policy
Thank you for shopping with us! We want to ensure a seamless and enjoyable shopping experience, including prompt order processing and timely delivery of your journals. Please review our shipping policy below:
How long does it take to process my order?
We strive to ship out all orders within 3-5 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or special promotions, processing times may be slightly extended.
What shipping options are available to me?
We offer UPS Ground and FedEx expedited shipping options at checkout. Shipping rates are calculated based on your location and the weight of your order.
For orders within the USA: For orders within the U.S,, a flat shipping rate of $6.99 will apply.
For international orders: Shipping rates will vary depending on the destination and package weight. The applicable shipping cost will be calculated and displayed during the checkout process.
At this time, we only offer shipping within the United States and select international destinations (Canada & Europe). Please ensure that the shipping address provided is accurate and complete to avoid any delivery issues.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing the tracking information. You can track the progress of your shipment using the provided tracking number.
My order was lost or damaged. What do I do?
While we take great care in packaging and shipping your journals, occasionally packages may be lost or damaged during transit. If you encounter any issues with your package, please contact our customer support team, and we will work to resolve the matter promptly.
Please note that this shipping policy is subject to change without prior notice. Any updates or modifications will be reflected on our website.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team.
Thank you for choosing BLK & Company for your journaling needs!